The light arrived with noticeable scratches on the arms. I had already scheduled an electrician, and rearranging was difficult. I reached out to the company for a partial refund due to the damage, but they refused to honor it despite the clear issue at delivery. I spoke with a representative, but the response was disappointing and rigid given the situation. Overall, the lack of customer care has left a negative impression. I won't be buying from this company again.
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UK-based lighting experts Niki Wright and Scarlett Hampton founded lights&lamps to bring innovative, design-led lighting solutions directly to customers for the first time.
With over 25 years of combined experience in designing and developing best-selling lighting collections for the British high street, lights&lamps is the go-to brand for stylish and high-quality lighting. Our expertise in materials and construction ensures that every product is well-designed, offering the best value and quality across a range of contemporary styles.
We strive to match market-leading designer brands in terms of quality and design, while catering to budgets of any size. At lights&lamps, product design is our passion and we continually innovate with various materials to take the lighting industry in new directions.See more
