Worst customer support in the industry.So many issues getting initially set up and then completed 1yr commitment so advised to call for 'existing customer promotion' - which was nothing more than the same deals posted online....except this provided them an opportunity to suggest that we upgrade the modem and bandwidth BUT 'forgot' to tell me there are charges to 1) ship modem, 2) swap the device in their system (yes, 2 charges related to same device exchange) and 3) also a fee to change speed....3 charges that were completely left out of the conversation but knowing others with the service, I had some idea that they would emerge...but only if you know enough to ask.A bit cheaper than Shaw as a standalone product but sales/service is even worse (if you can image that). We keep it because it saves a few $ but will switch immediately if we have line issues as they are both under-equipped and under-trained other than to answer phones and providing lip-service.
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Internet Lightspeed provides Cable and ADSL / DSL Internet for home and business in BC, Alberta and select locations in Saskatchewan, Manitobia & Ontario.
