lightspeedhq.co.uk

4.2
4.2 Based on 101 reviews

...

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Lewis Crolla
Expensive and terrible customer service

We have been a loyal customer for over 7 years, but our experience has taken a serious downturn. Our subscription costs suddenly increased by nearly 100% without any authorization from our side. When we requested to speak with our account manager, it took over a month just to get an email response. Even after deciding to leave the company, our account is still being charged.This is unacceptable, and after years of loyalty, it’s disappointing to see such disregard for customers. There are far better software providers out there who value transparency and service.AVOID LIGHTSPEED.

1
Date of experience: Oct 10, 2025

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