lightspeedhq.com

3.9
3.9 Based on 841 reviews

Lightspeed is the unified point of sale and payments platform powering the world's best businesses at ~165,000 locations worldwide....

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Darren Smith
Longtime customer facing disappointing service

Having been a customer for over 10 years, I was initially very impressed. Unfortunately, the quality of customer support has dropped significantly. During my last attempt to seek assistance, I was disconnected on the first call. I called back and have now been on hold for almost an hour without any response. This situation is quite disheartening, especially considering my loyalty over the years. I am seriously contemplating switching to another provider.

1
Date of experience: Dec 29, 2025

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