This company is incredibly frustrating, much like the phone service that relies on them. It’s exhausting. They take your credit card information to withdraw money from your account, even after you’ve already paid the necessary service fee for a damaged device. I’ve spent over $300 in insurance fees. The worst part is that nothing functions on their website. Absolutely nothing. There’s no human support; you’re only interacting with bots that can’t assist you at all. I’m switching to another provider. This experience has been the worst.
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