This is a total scam. The website is misleading, claiming to be local when it is not even based in the country. I ordered a jacket that was supposed to arrive within a week, even receiving a tracking number. After several vague responses from the company, they finally provided an international tracking number showing it was coming from overseas. I tried to cancel, but they refused. The jacket is poorly made, nothing like the photo, and the zipper feels flimsy. I requested a refund, and while they offered one, the catch was that I had to pay for the return. They preferred to 'avoid returns for ecological reasons,' offering a 10% refund to keep the item. After much negotiation, they finally agreed to a 45% refund. The jacket will be donated, but it truly belongs in the trash.
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Founded by sisters. Inspired by women. Rooted in London.
Since 2000, Lilah Mae London has created timeless womenswear with elegant silhouettes, exceptional quality and thoughtful design. Family-founded and women-led, we celebrate 25 years of loyalty, trust and refinement – clothing made to live with you, not just for the season.