lillydirect.lilly.com

1.1
1.1 Based on 20 reviews

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Jennifer Brickley
Received my 3rd shipment from Lilly…

Received my 3rd shipment from Lilly Direct of Zepbound. It was supposed to increase from 5mg to 7.5mg. My doctor wrote the prescription for 7.5mg and Lilly accepted my prescription at 7.5mg and I approved the order at 7.5mg. What I received in the cooler was another month's worth at 5mg. Even the syringes they supplied were for the bigger dosage. I called them and let them know they sent me the wrong amount. They verified that they did send me 5mg. However, since I accepted the order it is final. Let me repeat, I accepted an order for 7.5mg not 5mg and they put in the cooler 5mg. How is that my fault??? All well... cost me $500 out of pocket and another month before I can get the correct amount. No accountability on their part but they sure don't' have a problem grabbing your money!!

1
Date of experience: Oct 09, 2025

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