I visited a local salon this morning for a paid consultation and unfortunately left feeling quite let down. Despite messaging beforehand, paying £30, booking online, and confirming my appointment, it seemed they were unaware of my visit when I arrived. For £30, I anticipated a thorough and informative consultation. I had clearly stated that I was unsure about the type of wig I needed and was promised assistance. However, the staff member who helped me didn't seem knowledgeable enough to advise on the best options regarding color, length, or style. There were no color samples or proper matching guidance, leaving me even less confident about ordering a wig or U-part from them than when I arrived. First impressions are important. While the salon appears lovely online, in reality, the stairs were littered with hair, the space looked disorganized, wires were hanging from the ceiling, construction was happening upstairs, and the shop itself was quite cold. One reason I chose this place was their claim that they could create smaller wig caps. When I expressed concerns about the cap feeling uneven and insecure, I was simply told, "you can’t see it," which wasn’t very reassuring. For a £30 consultation, I genuinely expected much more. It felt hurried and lacked the expertise and guidance I was hoping for. I did end up buying a ponytail as the quality appeared nice, but this is something I could have easily ordered online without needing to visit in person. Overall, the experience did not meet my expectations — be cautious, as not everything is as it seems on social media.
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Human hair wig manufacturing company based in Glasgow.