lilyandeden.co

2.4
2.4 Based on 100 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Robert Tekavec
China based company set up solely to rip off American consumers

On their website they use fake, AI generated images to show products that do not exist. Then, after you receive the cheap, Chinese junk they reveal themselves as an overseas scam. They tell you that they will either give you a 20% refund to keep them (which in my case was $19.50 after I paid $73 for two coffee mugs) or you can return the item for a full refund to this address:Return Address:No.186, Feiyunjiang RoadPuzhou Subdistrict, Longwan DistrictWenzhou, 325011Zhejiang, ChinaTel: +86-15957719526Contact person: Miss ChenBut here's the kicker, YOU have to pay the shipping. Which to China, for 2 lbs in my case, was $50. So you're forced to keep the junk and take the 20% refund.Now, what is the example I'm talking about when I say they show fake images and send you real junk?On their website they show a beautiful blown glass coffee mug that looks like stacked books 📚 with interlaced wire just as a stained glass window would have. They charge $35 with shipping. What you get is a cheap dollar store resin mug that looks NOTHING like the photo. It has a tin cup insert that isn't even shown in the photo and it's the size of an espresso cup. And here's the best part. It's toxic. I put them in my dishwasher and the house filled with a toxic fume from this poisonous resin garbage trinket. The last thing you'd want to do is put your lips on this thing. No wonder they put a tin insert in the actual product. Because they knew the stuff was toxic. But what really sticks in my craw after spending $73 on two of these pieces of junk and only getting a $19.50 rebate, is that their "customer service" blatantly lied to me. After I placed the order, I received notification of a shipping date from China. This threw up a red flag for me because I've done business in China and I know what they do. So I asked them prior to the items being shipped, to please verify that the items were "as advertised" because I was seeing a lot of similar offerings on the internet that looked nothing like the images on their website. They responded to me in the middle of the night, which for those of you who don't know is a tell tale sign they are in China. China is exactly 12 hrs opposite us. The middle of the night here is the middle of their workday.A person purporting to be "Katrina" responded that they could absolutely be trusted and that all the items on their website are exactly as shown. This actually put me at ease and I allowed the order to continue. I was an idiot to believe them. I really wish Trust Pilot allowed photo attachments so you could see the difference between this gorgeous stacked book, blown glass artisan coffee mug that I'd gladly pay $35 for and the absolute dollar store resin trinket junk worth $1.50 that arrived. And I bought these for my elderly mother as a gift which really burns my @ss. She called me and asked why I sent her two plastic mini mug tchotchkees when she already has shelves full of junk no one wants.So in the end I paid $53 for two pieces of cheap Chinese junk. Lesson learned. Avoid this website like the plague. Don't fall for their beautifully crafted website and wistful Americana verbiage. It's all designed to separate you from your cash. Liars and scammers.

1
Date of experience: Aug 08, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More