I ordered the Modest Mike Night Lamp in January for my son's birthday. It arrived, and I gift-wrapped it for his birthday in June. When he unwrapped it, the whole head rolled off, the plastic securing the head to the body was shattered, and when plugged in, it doesn't even go on. I immediately emailed, and Katrina did respond to say I was outside of the 30-day period and they could offer a discount on my next purchase. Are they serious? Why would I ever purchase again? I have emailed several times, and now they aren't responding. I recommended two other friends purchase, which they did at the time and also received copy lights worth $10 on Temu -cheap plastic and different legs, not the resin version advertised on their site. It's broken, and they won't even replace it; a refund is out of the question. They aren't even responding now, surely under the Consumer Guarantees Act, they need to replace a faulty item?
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