Another response from this company basically just sending the exact information as the last email - apparently the GPS shows it was delivered but how as I don’t have the package. Got this as a gift and it’s been a week for them to tell me another 10 days(After reviewing the tracking details, we can see that the parcel was delivered to the correct GPS coordinates, and a proof of delivery photo has been provided by the courier. That said, we absolutely want to make sure your order reaches you, so there are a couple of important steps we need to take next.Before we proceed, could you please double check the following:The delivery address on your orderAround your property (porch, side or back door, garage, mailbox, etc.)With neighbours or household members who may have accepted the parcel on your behalfFor any delivery attempt notices or collection slips left by the courierIf you’ve already checked all of the above and the parcel is still missing, we will need to open an investigation with the courier to help locate the order and gather more information about the delivery. Please note that this process can take up to 10 days for the courier to complete) awful service - do not buy from them.
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