I cannot fault the customer service I received from Lily and Roo Jewellery Team. I purchased a necklace online with an engraving for a christening gift. After noticing I was only meant to select 3 letters, not 4, I panicked thinking the gift would be ruined, so I contacted the team straight away. I received a quick and lovely response from Olivia who explained that they had gone ahead and added the additional letter. I was so relieved and cannot thank the team enough for their amazing customer service, resolving my request so quickly, hassle free, when it was my fault in the first place. I cannot wait to give this necklace as a gift!Thank you!
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The home of pearl wedding jewellery, stylish engraved and personalised
necklaces, all available in gold, silver and rose gold. Subtle and stylish
diamond earrings, bracelets, bangles and rings.
