I would give 0 stars if I could. Everything about my experience with lilyhil.com was bad. Despite being told my item would arrive in "8 to 15 days," it took 45 days and (a dozen emails to their customer service email address) to arrive. Long enough to no longer need it - so I requested a return/refund. And while their return policy sounds nice on their website, do not expect them to honor it. The only way I can get my money back - if they keep their promise, which, until now, they have failed to do on every front - is if I pay the shipping charges to mail the item to HONG KONG. This company is either a scam, or it's so poorly run and cares so little about its customers that being a scam would be an improvement. FOR THE LOVE OF ALL THAT IS HOLY STAY AWAY FROM THESE FOOLS.
Claim your business profile now and gain access to all features and respond to customer reviews.
