lilylove.com

1.6
1.6 Based on 20 reviews

...

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Holly Patterson
Extremely Disappointed with My Purchase

I am extremely dissatisfied with my experience with the service. I ordered items that were clearly shown to have a single seam, but what I received had two thick, noticeable seams that made the product appear—and feel—like a diaper. I can't wear either pair due to how unflattering and bulky they are. When I reached out to the support team to resolve the issue and request the correct items, I expected some accountability. Instead, I was informed that I received exactly what I ordered, that this is a 'common mistake,' and that they would not be making any corrections. So, they acknowledge that people often receive something different from what they believe they are ordering… yet still refuse to address it. That alone says a lot. Between receiving the incorrect product, being told it’s my fault, and the company not standing behind their advertised claims, I’m finished with this service. I'm sharing this in hopes of preventing others from wasting their money or trusting a business that won’t take responsibility for their mistakes. Save yourself the trouble and choose a place that actually respects what they sell and cares for their customers.

1
Date of experience: Dec 10, 2025

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