Review Time
If I could leave zero stars I would(why doesn’t it let you?) I ordered a swim suit and never received it. No tracking number and all my messages I have sent to them go unanswered. TOTAL SCAM. DON’T ORDER FROM THEM! So mad!!!!!😡😡😡😡😡😡😡
I am extremely dissatisfied with my experience with the service. I ordered items that were clearly shown to have a single seam, but what I received had two thick, noticeable seams that made the product appear—and feel—like a diaper. I can't wear either pair due to how unflattering and bulky they are. When I reached out to the support team to resolve the issue and request the correct items, I expected some accountability. Instead, I was informed that I received exactly what I ordered, that this is a 'common mistake,' and that they would not be making any corrections. So, they acknowledge that people often receive something different from what they believe they are ordering… yet still refuse to address it. That alone says a lot. Between receiving the incorrect product, being told it’s my fault, and the company not standing behind their advertised claims, I’m finished with this service. I'm sharing this in hopes of preventing others from wasting their money or trusting a business that won’t take responsibility for their mistakes. Save yourself the trouble and choose a place that actually respects what they sell and cares for their customers.
The product site gave the impression that they were based in the US, but they are actually located in Hong Kong. They do not accept returns, only partial refunds. The products were subpar, and they suggested just keeping them. Why would I want to keep something so disappointing? It's incredibly frustrating. Please avoid buying from them.
First of all, the website was straightforward and easy to navigate. I received my product quickly! I also experienced customer service when I ordered the wrong size, and the representative I spoke with was wonderful! They were very helpful, polite, and eager to assist me! I am more than satisfied with the service I received!
This company misrepresents products, taking payment for leggings that are not as advertised! I clicked on a link for a single seam, ordered two, but received double seam products instead! Customer service initially offered to replace one pair, but then changed their stance and refused to refund or replace anything! They contacted me multiple times over a month, insisting I was mistaken! They stated they are aware of my reviews and do not care! This is false advertising from a terrible company.
I am deeply dissatisfied with my experience with the company. I ordered items that were clearly shown to have a single seam, yet what I received had two thick, obvious seams, making the product resemble a diaper. I can't wear either pair due to their unflattering and bulky appearance. When I reached out to customer support to resolve the issue and receive the correct items, I expected some accountability. Instead, I was informed that I received exactly what I ordered, that this is a 'common mistake,' and they would not be making any corrections. It seems they acknowledge that customers often receive something different from what they intended to order but still refuse to rectify it. This situation speaks volumes. Between receiving the incorrect product, being blamed for the mistake, and the company's unwillingness to uphold their advertising, I am done with this company. I'm sharing this to warn others against wasting their money or trusting a business that won't take responsibility for their errors. Save yourself the trouble and shop elsewhere.
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