Extremely disappointing product. It feels flimsy and has a burning smell. I reached out for a return since they offer a 60-day guarantee, but they only offered a 10% refund. I was instructed to send it back to an address in another country due to issues with their local address. Their website lists a London address that appears to be a residential building. It feels like a complete scam. I advise against purchasing from them. They also blocked me on social media for sharing an honest review, as many of the reviews seem fake. I'm looking to escalate this with consumer protection.
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