I accidentally ordered an extra case due to the confusing checkout setup, but the support team conveniently waited two days before responding to my email, after my order was supposedly dispatched! They offered a 10% discount to keep the case, which was useless. When my order arrived, the case was damaged in one corner, and despite opting for their 'transit insurance,' they have ignored my two emails regarding a refund. Extremely unprofessional service—do not trust them, it's a SCAM!
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