I’ve had my home and car insurance with Linea Directa for the last 3 years with no need to ever claim, until recently. I had a leak in my flat which affected the flat below us. The people on the phone were very nice, they sent someone to fix the leak, but neglected my neighbour below when they told me they would send someone to fix her ceiling. I called several times and repeatedly the problem did not get solved. In the end my neighbour paid for the repair and now I have to reimburse her. I have called Linea Directa again and again and they tell me every time they are sorry and will get someone to fix the problem. It never happens. Now they have cancelled all my policies without telling me why and I cannot get an answer out of anyone! It seems they are super friendly and will answer your questions, but if you ever need to claim then watch out! I will never recommend them.
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