I haven't gone through all the reviews, but I've seen comments such as 'the service randomly generates toll data to extract money from you,' and another user mentioned being charged for a journey they did not take. I had a similar situation, and resolving it took half an hour. Their technology should accurately read license plates. If it doesn’t, people might end up paying for trips they haven’t taken. Thankfully, I use tolls infrequently now, but previously I would have just assumed the charges were for my journey.
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