The policies are terrible and the quality is lacking. I didn’t read the refund policy carefully and bought three pairs of shoes during a sitewide sale. Unfortunately, they were only returnable for a gift card, which left me with $500 to spend there. I placed three separate orders trying to use the gift card, but every pair was low quality and uncomfortable. I've given up and even the handbags I bought feel cheap. Avoid this brand and make wiser choices than I did.
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