I’m extremely disappointed with my recent experience and won’t be shopping here again. I bought two pairs of shoes during a visit, but when I tried to return them within the 10-day period, I was told I could only receive store credit due to a promotion that wasn’t clearly communicated at the time of purchase. Despite spending over $300 on mediocre quality shoes, my request for a refund was denied. The staff directed me to customer service, but I received rigid responses with no attempt to help. Their return policy is unreasonably strict and poorly communicated. I regret not reading the reviews beforehand and won’t be making this mistake again.
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