The inventory management is severely lacking. I purchased two pairs of boots during a buy one get one sale, which felt misleading as the price of one pair had been increased. Over a month passed without shipping. Upon reaching out to customer support, I was informed they couldn't locate one of the pairs and were still searching. After a few more weeks, I decided to cancel my order. I really wanted those boots, but it's disappointing when a company is so disorganized that they can't fulfill purchases. After reading other reviews, it seems I'm not alone in this frustration. They need to improve their inventory management system or consider a change in leadership for it. The current operations are unacceptable.
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