Changed the time of my flight the day before to 3 hours earlier so I could not longer make it (I was connecting flights), it is impossible to change the flight on the website even though it advertises it as possible. Not possible to speak to anyone on the phone or email. Website is so sketchy that I should have known it would be terrible but have learnt my lesson and won't be using again!
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PT Lion Mentari Airlines, operating as Lion Air, is an Indonesian low-cost airline.