Booked an internal flight through a third party (eDreams) which was subsequently cancelled due to Covid. Couldn't get anyone at eDreams to reimburse me so asked Lion Air for help.They looked into the flight cancellation and eventually have reimburse me. They didn't have to do this as it wasn't them I had paid.A big big thank you to Lion Air especially Amelia Dwi Lestari who has been my contact through out this very lengthy problem.In future I will book directly with the Lion Air Group
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PT Lion Mentari Airlines, operating as Lion Air, is an Indonesian low-cost airline.
