I could not prebook check-in luggage online for my flight from Bali to Bangkok. I called them (the first number on their website did not work, temp. out of order !!! ). They told me I either have to pay Rp 224.000 (22AU$) PER KG !!! at the airport at check-in; or I could prebook for just Rp 23000 (that is 10%) up to 6 hours before, but I can only do that at the airport. That is ridiculous !!! My luggage would cost more than my ticket if I would not go to the airport before !!! And I would have no idea about that if I would not have called them !!! I know countries where this would be ILLEGAL !!!
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PT Lion Mentari Airlines, operating as Lion Air, is an Indonesian low-cost airline.