Lion Air Group will leave you stranded. Without doubt. Customer service online is virtually non existent - it’s a WhatsApp No. but you can only message) and the response I did get after 2 hours appeared to be from someone who worked in the local fish and chip shop. They had no idea… My flight with Super Air Jet (booked through Batic Air) was continuously cancelled in the 10 days running up to my booking. As I had an onward long haul connection from Jakarta I decided to cut my losses and rebook with another airline (that did appear to fly regularly). AVOID LION AIR GROUP AS YOU WILL BE LEFT ON YOUR OWN
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PT Lion Mentari Airlines, operating as Lion Air, is an Indonesian low-cost airline.