lionair.co.id

1.3
1.3 Based on 110 reviews

PT Lion Mentari Airlines, operating as Lion Air, is an Indonesian low-cost airline....

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Hodierna C.
LIE ON AND WINGS AND BATIK WORST…

LIE ON AND WINGS AND BATIK WORST AIRLINE GROUP ON EARTH ..Had a flight on Batik Jakarta to Labuan Bajo.. arrived at Bandara 2 hours early and the flight is not listed on the board for checking.. went to cust service they said counter 22. went there and after checking computer go back to customer no service ..back to Cust service and they said flight cancelled...What ?. no notice just show at airport and cancelled..I know some Bahasa and I was yelling very loud, pissed.as hell..they put me on super air jet...ticket said Bajo but actually Bali...pissed again went to transfer desk got new ticket and .....Batik Delayed again it was not even supposed to Arrive on Bali till 1, then delay again, then again and board said arrival of aircraft was 4:30 gate 2.. I just walked around abd around and stopped at get 1 to charge my phone.. at 4:25 I looked at the board and it said last call gate 6..ran like hell and got to gate just in time ..they apologized for the delay and gave.you a plastic cup of water and box of cold chicken...I laughed said BODOH SEKALI...VERY STUPID..ARRIVED 6 HOURS LATE..

1
Date of experience: Dec 30, 2023

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Business Details

  • PT Lion Mentari Airlines, operating as Lion Air, is an Indonesian low-cost airline.

  • language https://lionair.co.id

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