Cancelled our flight with very little notice and when we have tried to obtain a refund they do not reply. I have emailed over a dozen times and let several whatsapp messages. Its apparently a well known scam they are running, where they cancel most of their flights and then just don't pay the refund. Have spoken to several people with the same story. Wish someone had warned me before I booked!
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PT Lion Mentari Airlines, operating as Lion Air, is an Indonesian low-cost airline.