We purchased our ticket from Lion Air after checking that the baggage allowance was 15kg and bag height could be the standard 40cm height. Flying from Bali to Sumbawa was no problem, but on the return trip, they we had to pay for the same bags that we originally took for free. When we showed the website that says we were allowed 15kg free, they said that the ticket was from Wings air even though we bought the ticket from Lion Air and we now have to pay 1.5mil idr for the bags. There is no way to know until you arrive at the airport what your baggage allowance is.This is straight up bait and switch?l!
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PT Lion Mentari Airlines, operating as Lion Air, is an Indonesian low-cost airline.