Scammy airline, absolutely NO customer support, nobody gives a damn. Just a lousy robotic WhatsApp number that doesn't do anything. Nobody really gives a rat's but here about anything, if you can swim, I recommend you rather swim than fly with this airline. They should get their license revoked, absolutely useless and an insult to the aviation industry.
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PT Lion Mentari Airlines, operating as Lion Air, is an Indonesian low-cost airline.