We had booked a flight from Denpasar to Manado for 3 May. When we went to check in, we were told that the flight had been cancelled.We then went to the Lion Air office in Manado to apply for a refund. Unfortunately, this was not possible.As we had booked through a travel agency (Nusa Trip), they would have to sort it out. They told us that Lion Air would have to confirm the flight cancellation. Unfortunately, the company is not even prepared to do this, they simply no longer respond to enquiries.And Nusa Trrip the same. Never again!Translated with DeepL.com (free version)
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PT Lion Mentari Airlines, operating as Lion Air, is an Indonesian low-cost airline.