After waiting an extended amount of time to receive an order it came without two skeins of yarn that they have in stock. After sending out multiple emails to customer service they reached out saying I needed to jump through hoops and send my email elsewhere. A paying customer should not be made to do more work when the company is in the wrong. To boot one of the skeins of yarn is twisted in knots halfway through that I have to recut and tie to make it look presentable. Will not be purchasing Lion Brand again.
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Founded in 1878, Lion Brand Yarn Company is the oldest producer of knitting and craft yarn in the United States.
