lionbrand.com

2.5
2.5 Based on 166 reviews

Founded in 1878, Lion Brand Yarn Company is the oldest producer of knitting and craft yarn in the United States....

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DIANE GARCIA
Missing package, bad customer service

My package from Lion Brand was in a post office in my state for about 2 weeks. The tracking number then disappeared from the USPS website . I had contacted Lion Brand before about this odd delay and they answered me once. But they have not answered my email since. I requested a refund and received no reply. There is no telephone number I could find to contact them and request a refund. They don't answer their support emails. My order was for over $130 . I would like a refund but there's no response from Lion Brand. The package was insured.I've been ordering from Lion Brand for years and never had a problem. Maybe this is one of those companies that you can depend on if everything goes well but they are not good with problems or customer service (in my experience).

1
Date of experience: Jan 25, 2026

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Business Details

  • Founded in 1878, Lion Brand Yarn Company is the oldest producer of knitting and craft yarn in the United States.

  • language https://lionbrand.com

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