I placed an order on January 1. I received a package that was not what I had ordered on January 15, so I reached out to the company. On January 19 they replied, asking if I wanted a refund or a reshipment. I requested a reshipment. I heard nothing back. I sent the request again on February 3. Still no response from them. Finally I requested on February 23 to receive a refund. It is February 28, and I don't think I'm actually going to hear from them - either to receive the items I ordered or to be refunded my $60. I like some of their products, but I will never buy through their website again.
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Founded in 1878, Lion Brand Yarn Company is the oldest producer of knitting and craft yarn in the United States.
