lionbrand.com

2.5
2.5 Based on 166 reviews

Founded in 1878, Lion Brand Yarn Company is the oldest producer of knitting and craft yarn in the United States....

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Rhett Wilson
Terrible customer service and fulfillment.

I placed an order in January for yarn and still have had no direct communication from the company as to any reason for the delay or what is going on. I went to the website and confirmed my order was still unfulfilled yesterday and called. After about 20 minutes on hold I finally spoke with someone that told me inclement weather is the reason they can't even be bothered to box up an order much less ship it. After speaking with them yesterday and being assured my order would be prepared and shipped out either yesterday or today I still see my order sitting unfulfilled and the date I placed my order has even been changed, however I have the correct date in email of when I placed the order. What kind of shady business is that and where is my order?

1
Date of experience: Feb 06, 2025

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Business Details

  • Founded in 1878, Lion Brand Yarn Company is the oldest producer of knitting and craft yarn in the United States.

  • language https://lionbrand.com

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