Placed my order 2.5 weeks ago. I was charged and received a confirmation email. My order hasn't shipped and I have not been able to get in contact with anyone at the company. I've sent several emails, called a few times, left a couple of voicemails, etc. No one answers, responds, returns the call. It's been over a week since I've tried to get in touch with them.I finally took to Instagram but they are ignoring my DMs, so I started commenting on their posts since they are still posting daily there. I saw another customer doing the same for the same reason. They are deleting both mine and the other customer's comments.
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Founded in 1878, Lion Brand Yarn Company is the oldest producer of knitting and craft yarn in the United States.