I placed an order on jan 11th, it is now jan 27th and my order has not shipped and I cannot get any response from the company about why, or a refund. They do not reply to emails, they have a horrible AI chat bot who is useless, and calling from the uk is impossible as you can't speak to anyone. Very disappointing customer service.
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Founded in 1878, Lion Brand Yarn Company is the oldest producer of knitting and craft yarn in the United States.
