What a company!! Rubbish!Customer service absolutely non existent. No common sense, no willingness to co-operate with customers. Unwilling to cancel my £100 order when they told me it was going to be delayed. Said I could only send it back - to the US right, expensive. I wanted to cancel as soon as they let me know it was going to be delayed - they said they couldn't cancel after 30 minutes of the order, even though it was not yet due to be shipped!!!! Ridiculous, they are dreadful at customer service. When I complained, the reply didn't address my complaint and signed off "Happy Crafting". What a dreadful way to dismiss a customer. I will never, ever deal with this company again.
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Founded in 1878, Lion Brand Yarn Company is the oldest producer of knitting and craft yarn in the United States.
