I ordered a crochet kit that came with 7 skeins of one color and the color advertised on their website was not at all like the color I received and when I contacted their customer service all they told me was that I could return it for a refund - except I had to pay for shipping myself which was ridiculous! I simply wanted to exchange the yarn for a different color and their response was that their system can't handle exchanges - it's 2023 that's such a ridiculous response. I was super excited to crochet a blanket this summer and am really disappointed that the company expects me to shell out almost $30 in shipping to get something that actually matches their product description.
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Founded in 1878, Lion Brand Yarn Company is the oldest producer of knitting and craft yarn in the United States.
