I placed an order for 48 skeins of yarn. Took three weeks to get here but only 12 were shipped. I submitted support tickets 11 times, either they didn't respond or their automated messages said "your shipment was delivered" with a fedex picture of a small box. I would reply and say that box only had 12 in it where are my other 36 skeins? It's now been 3 1/2 months still nothing. I am calling my credit card company to request a refund. Horrible service is too kind for this company. Stay away.
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Founded in 1878, Lion Brand Yarn Company is the oldest producer of knitting and craft yarn in the United States.