Very poor customer service. I've been trying to resolve an incorrect refund of items return as its going on 5 business days to date. I created 2 tickets and left several voice messages to customer service - no response from either. I returned unused packages of yarns in their same packaging (in good condition) and was only partially refunded for the items returned. They sent an email marking the items received and to be refunded, yet refunded the incorrect amount. This is my first time ordering and will be my last. I definitely would not recommend.
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Founded in 1878, Lion Brand Yarn Company is the oldest producer of knitting and craft yarn in the United States.
