Terribly unimpressed. I receive at least one marketing email a day - yet they cannot fulfill their orders. I place a large order last week. When I tried to contact them to find out when it would ship I couldn’t get through. Then I got an email that orders are delayed. I wanted to cancel as I won’t get it - but they said it was already “processed” - Processed? Then where is my shipping information? I asked them to expedite my shipping and they said they are unable to ship anything but USPS economy? So, I am several hundred dollars out as they charged me, they cannot cancel an order they haven’t shipped and it’s going to be another 2-3 weeks before I see any product. NOT IMPRESSED AT ALL
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Founded in 1878, Lion Brand Yarn Company is the oldest producer of knitting and craft yarn in the United States.