Ordered a kit, changing a color to "Iris" described as "dusty purple." The yarn color Iris does not even imply purple - it's a pure grey. . . . . . Would think if called Iris and described as dusty purple it would have some purple hue in it - but no. I asked for a refund to ship the kit back since the color was NOT as described at all - e-mailed "Claire" who refused, and when asked to reconsider, never responded at all. By the way, try to find the phone number on their web site - it is hidden only to be found when jumping through numerous hoops - it is 877-412-9772. TERRIBLE customer service - last order to Lion Brand - will stick with Amazon, Walmart and others if I need Lion yarn. Buyer beware of the web Lion Brand yarn orders. . . . .
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Founded in 1878, Lion Brand Yarn Company is the oldest producer of knitting and craft yarn in the United States.
