The garment quality is solid, but the sizing guidance on the website for Low vs. High variants is very confusing, particularly on mobile. The section labeled 'Styling' misled me to think 'High' referred to a higher waist instead of height. Consequently, I ordered the wrong variant before my surgery. After the procedure, the garment was too short and caused discomfort until I could switch to the correct size. Customer service was polite but offered no flexibility or goodwill, despite the confusion stemming from unclear labeling. I suggest the company move the Low/High guidance to the sizing section and clarify that it pertains to height to avoid future misunderstandings.
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Founded in a small town in the Czech Republic in 2002, LIPOELASTIC has grown into a global leader in post-surgical garment manufacturing, playing a pivotal role in the aesthetic and cosmetic surgery industry. Today, we export to more than 85 countries across the Middle East, Europe, and the Americas, and we take pride in our rapidly expanding global presence and ability to connect with customers worldwide.
With over 20 years of experience, we are committed to delivering the highest quality products and services. As a trusted leader in the industry, we continuously strive to innovate and enhance our offerings to meet the evolving needs of our customers.See more
