Doing business with Lipomarts was the worst all around experience in my 62 years of being on this planet. Wish there were such a thing as NO Stars!Their website largest size is 4XL. I ordered 2 Indiana Fever jerseys 4XL. First problem is their shipping is horribly slow. It’s so slow they should let their customers know, BUT they don’t care. They got your money at this point. It’s the cheapest shipping a business can use. I’ll give you an example. My order was placed on 7/14/25 began the shipping process on 7/15/25. It sat in Inglewood, CA for 12 days 7/27/25!!! Then. I live in Redlands, CA. My order shipped out of Inglewood, CA (an hour and a half away from me) to Queens, NY!! To Metro NY then leaves there on 8/2/25 coming back this way. (via USPS $4.95 flat fee! I’m just saying at least let your customers know in your emails)It was delivered on 8/6/25. Now, the 4X was like a 3X. And they’re knock off jerseys, which is fine, whatever, but they sewed near the hem of the jerseys an NBA Logo and at the back of the neck was the WNBA logo. Who does that!? So I complained (Linda is the person everyone deals with) they’re a very small company. And she makes you go through this tedious process of taking screenshots with measuring tape from armpit to armpit and chest to hem of the jerseys to prove size and logo issues. So she says they have 5X and they’ll fix the logos to just keep the ones that were sent.(REMEMBER, their website only went to 4X) So, I go through the same EXTRA LONG wait for shipping (3weeks!!!)I FINALLY get the jerseys and the first thing I check is the logos and they match. Then I check the size label and it is 5X. I put on the jersey and it is the same fit as the 4X. (They sewed a 5X label on the same size 4X jersey). So she has me do the same tedious measuring tape and screenshots and After MUCH back and forth she NOW brings up you picked UNISEX instead of regular, that’s why. And sent me a pic of their size chart which has up to 5X measurements. Now, if Unisex was the problem why didn’t she say that when I complained about the first set!? And then help me get it right and send me 2 Regular 5X’s? You know why? BOTH of their size charts for Unisex and Regular are exactly the same measurements!!!! And how do you only go up to 4X on your website but up to 5X on your size chart!?!?I lost $139 on two of the worst knock off jerseys and business transaction ever. They’ll never honor their refund policy so that thing is useless on their website. They won’t even offer half back!! She gave some halfhearted sorry about your frustration crap for your trouble 10% off your next order. I couldn’t believe it!! First that’s standard discount on your website. Second, after the experience I just had why on God’s green earth would do another transaction with you!? Then it was 15% and topped off at 20%. If they had an ounce of good business instead of greed and a lack of concern for their customers, they would’ve given a refund. I was set to purchase $700-$900 worth of jerseys. I’m so glad I tested it first!!Lastly, they know no one is gonna involve an attorney individually, but if a case builds showing they don’t honor their refund policy among other things (size charts, no difference between their Unisex and Regular sizes, etc.) Something could be done, but folks won’t stick together like that on something like this. This type of business thrives off of “one off” customers. They do you wrong and then catch the next one coming in and do them wrong and so on.If you read this before doing business with them you have done yourself a HUGE favor!! Stay Away from Lipomarts!What can they do to improve. Fix their size charts. Stop sewing different “size” labels on the same jersey. Provide common sense shipping, most of all, HONOR their return policy. It’s written in such a way that I doubt no one has received a refund.RESPONSE To Linda: CUSTOMERS BEWARE!!!: If I could post pics on here I could prove to you what I’m saying is true. Why is there NO 5X choice on the jersey on the website? But you have a size chart with 5X on it! And you will also notice the best proof of this lying company. LOOK at the reviews. All the one star stories are the same. “Jersey was too small for the size stated, took too long to arrive, and NO REFUND. Linda you wrong and now you are lying and I have the pics to prove it! I should’ve got a refund. What a liar!!!! I wished I had looked here before buying.Lipomarts needs to be reported to the FTC.
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