We stayed at a rental property that was nice, but upon arrival, the oven was broken and couldn't be fixed during our stay. Not having an oven for a week is quite inconvenient when paying a lot for the rental. Additionally, the air conditioning failed two days before check-out, and despite being told someone would come by to check it, no one ever did. The condo was uncomfortably warm. I should have paid attention to the reviews and booked through a different agency that was more responsive. We spent a lot on our stay and the lack of concern and urgency from the service is disappointing. There were no apologies or compensation for the issues we faced.
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