Tonight is the fifth time I tried to use Coles Liquorland Click and Collect. This is the third time they have failed. I paid with PayPal linked to a Coles credit card. PayPal sent me a Coles transaction number 66048706.Nothing on the Cole side of the transaction work other than taking my money.After waiting an hour for an SMS (supposed to be within 30 minutes) I figured they had failed again. I went to the pickup location Mt Colah Sydney. The guy behind the counter spent about 20 minutes on the phone (mostly on hold) and said the transaction had failed and they would do a refund. The only thing he could offer was to sell me a unit at full price and was not able to give me the discounted Click and Collect price. So I bought one unit with the same COLES CREDIT CARD that they were not able to do the transaction on. I also made over $150 worth of purchases on that card this evening at Aldi, Bunnings and McDonalds no problem.
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