Review Time
This review reflects my experience with the staff at the company over a two-month span regarding my watch (servicing and repairs). From the moment I stepped into their impressive showroom, which rivals those in upscale areas, my experience has been outstanding. The convenience of their private parking, the quality of the coffee, and the attentive and friendly manner of the staff, along with their proactive approach to addressing any questions, have all been commendable. I wholeheartedly recommend the team and eagerly anticipate my next visit, as it is always a delightful experience.
I have been working with a representative at the local branch, and I can genuinely say she is a breath of fresh air. I found her to be friendly and professional, showing real interest in me and my family. From the very start, she was helpful, provided excellent information, and kept me informed throughout my purchasing journey. I would highly recommend her and the service to anyone looking to buy a luxury watch or jewelry—I look forward to working with them again in the future. A very satisfied customer!
I have been working with a representative at the local branch, and I can honestly say she is a breath of fresh air. I found her to be friendly and professional, genuinely interested in me and my family. She was helpful from the start, provided great information, and kept me updated throughout my purchasing process. I would highly recommend her and the service to anyone looking to purchase a luxury watch or jewelry—I look forward to working with them again in the future. A very happy customer!
I had a fantastic experience at the local branch. The representative was incredibly helpful in adjusting my watch—he was friendly, professional, and made the whole process quick and easy. The service was excellent, and I couldn’t be happier with the result. I highly recommend visiting for any watch adjustments or jewelry services.
I experienced amazing service at the local branch. I arrived a bit late, but they still helped me find some parts and adjusted a watch bracelet (I forgot to ask the cost, so it seems it was free—thank you!). The new showroom is stunning as well. I was genuinely impressed—it's huge! I will definitely be purchasing watches here.
A huge thank you to the representative at the local branch. I’ve been collecting watches for over a decade, and it’s rare to find someone with such a perfect blend of expertise, helpfulness, and integrity. She made the whole experience enjoyable—knowledgeable without pressure, attentive without being pushy, and someone I could fully trust. I can’t recommend her highly enough and am already looking forward to buying from her again.
This was my second purchase—completely unexpected. What a wonderful sales team! While visiting on a sunny day, we were warmly invited in for coffee and a chat. Once inside, we were greeted like old friends by the team who recognized us. We were taken upstairs to the beautiful lounge area and pampered just as before. After an hour and a half, we left with a beautiful watch that I am absolutely delighted with. Another fantastic experience!
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Lister Horsfall Jewellers is a family run business now in its fourth generation, founded 120 years ago. Specialising in fine jewellery and luxury watches from some of the most desired designers in the world.
Firmly established with three showrooms in Halifax town centre and in Ilkley, our stores have become synonymous with quality and expertise. Whether it be fine jewellery and diamonds or one of the best selections of quality Swiss watch brands in the North of England.
In recent years our stores have undergone extensive refurbishment and we are now proud to offer a dedicated Rolex area in our Halifax store and a Rolex room in Ilkley.
Our flagship Halifax store was the first Lister Horsfall showroom to open its doors 120 years ago in 1902. Based at Corn Market in the centre of Halifax town, our showroom is home to all of our watch brands, after-sales and servicing department and bespoke jewellery design team.
Our Ilkley showroom is located in the heart of the picturesque town on The Grove. Having undergone expansion in 2020 with the addition of a brand new Rolex boutique, our Ilkley showroom is also home to a dedicated customer lounge and proudly showcases our wide range of fine jewellery and luxury watch brands.See more
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