Bought a car, between Xmas and new years, had to travel 100 miles to collect it. Initially was sent a video walk around before purchase, where a few stone chips were highlighted, but were promised to be sorted , upon collection. On the day of collection, these were not dealt with and there were new chips along the side of the car, not highlighted on the video. Despite this, I was assured by the salesperson that they would forward the paint required to deal with these chips, as I live over 100 miles away, this never happened, I have received no paint kit, and had to get a company in to tidy up the vehicle.Very pleased with the car, however, when additional dealer options and extra warranties, add another £3k to the list price, having paid full list price already, I naturally declined these, despite the efforts of a hard sell to accept them. After collection I was bombarded , daily, with VW emails for reviews and reductions on price on these dealer options, that I didn’t take. I thought I’d give it a month, to see if the paint kit arrived, sadly not, hence this review and rating.
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