I am writing to formally raise a complaint regarding LiteFinance’s failure to pay commissions and fees owed to me as a business partner / Introducing Broker (IB).
Despite fulfilling all contractual requirements and providing all requested documents and verifications, the company has failed to transfer the commissions that are legally due. Your support team initially acknowledged the issue and promised to review the matter; however, no resolution has been provided, and subsequent follow-ups have remained unanswered.
LiteFinance’s actions constitute serious misconduct, including:
Breach of contractual and financial obligations toward business partners and Introducing Brokers.
Refusal to pay legitimately earned commissions and fees despite documented proof of entitlement.
Unprofessional and deceptive business practices, including delaying tactics and failure to provide clear explanations or timelines for payment.
Unless this issue is resolved promptly and the outstanding commissions are paid in full, I will be compelled to escalate the matter by filing formal complaints with relevant financial regulatory authorities and pursuing all available legal actions to recover the owed funds.
I hereby request the immediate settlement of the outstanding amount totaling: [$10000], along with a written confirmation of payment.
Failure to resolve this matter will leave me no choice but to proceed with formal regulatory reporting and legal recovery procedures.
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The online ECN broker LiteFinance (ex. LiteForex) has been providing its clients access to Tier 1 liquidity in the currency, commodity, and stock market since 2005. All major currency pairs and cross rates, oil, precious metals, stock indexes, blue chips, and the largest set of cryptocurrency pairs can be traded at LiteFinance (ex. LiteForex).
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